Terms of Service

Last updated: September 3, 2026

These Terms of Service ("Terms") govern your use of bridgeva.com and any related pages, forms, assessments, downloads, newsletters, podcasts, events, and communications we provide (together, the "Site"). The Site is operated by Bridge Advantage, LLC, doing business as BridgeVA ("BridgeVA," "we," "us," or "our"), a United States company.

By using the Site, booking a call, completing an assessment, downloading a resource, or submitting any form, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Site.

1. What these Terms cover

These Terms apply to your use of the Site and to the free content and tools we offer through it. They do not replace or change any separate written agreement you sign with us. If you become a BridgeVA client, the placement of a virtual assistant, fees, billing, confidentiality, and related obligations are governed by your signed Client Service Agreement. If you apply to work as a virtual assistant, your relationship with BridgeVA is governed by the agreement you sign at that time. Where a signed agreement and these Terms conflict, the signed agreement controls.

2. Who may use the Site

The Site is intended for business use by adults. You must be at least 18 years old and able to enter into a binding contract to use it. If you use the Site on behalf of a company or team, you confirm that you have the authority to accept these Terms for that business.

3. Booking calls, assessments, and free resources

You may book a strategy call, take the Outsourcing Assessment, subscribe to our newsletter, or download resources through the Site. When you do, you agree to provide accurate information and to keep it current. Assessment results, reports, articles, podcast episodes, guides, and any other content on the Site are provided for general educational purposes. They reflect our experience and industry data, not advice tailored to your specific situation, and they are not legal, tax, accounting, financial, or licensed professional advice. You are responsible for decisions you make based on that content.

Booking a call or receiving an assessment result does not create a client relationship and does not obligate BridgeVA to provide a virtual assistant. A client relationship begins only when both parties sign a Client Service Agreement.

4. Communications

By submitting a phone number or email address through the Site and checking the consent box, you agree to receive non-marketing and marketing text messages, calls, and emails from BridgeVA, including appointment confirmations and changes, promotions, resources, announcements, and events. Message frequency varies, and message and data rates may apply. Reply STOP to opt out of text messages, reply HELP for assistance, or use the unsubscribe link in any email. Details are in our Privacy Policy.

5. Acceptable use

You agree not to:

• Use the Site for any unlawful purpose or in violation of these Terms
• Submit false, misleading, or someone else's information
• Book calls or submit forms in bulk, with automated tools, or without a real intent to engage with us
• Copy, scrape, or harvest content, data, or contact information from the Site
• Attempt to access parts of the Site or systems you are not authorized to use
• Upload or transmit malicious code, or interfere with the Site's operation or security
• Use the Site to recruit, solicit, or contact BridgeVA virtual assistants outside of a signed agreement with us

We may limit, suspend, or block access to the Site for anyone we reasonably believe has violated these Terms.

6. Our content and trademarks

The Site and everything on it, including text, graphics, logos, photographs, videos, audio, assessments, reports, training materials, frameworks, and software, are owned by BridgeVA or our licensors and are protected by copyright, trademark, and other intellectual property laws. BridgeVA, the BridgeVA logo, The Bridge Advantage, and The REAL Game are trademarks of Bridge Advantage, LLC. Other names and logos on the Site belong to their respective owners and are shown for identification only. Their appearance does not mean those companies endorse or are affiliated with BridgeVA.

You may view, download, and print content from the Site for your own personal or internal business use, as long as you keep all copyright and trademark notices intact. You may not copy, republish, sell, distribute, modify, or create derivative works from Site content without our written permission.

7. Content you submit

If you send us feedback, testimonials, reviews, questions, ideas, or other content through the Site, by email, or during a call, you give BridgeVA a non-exclusive, royalty-free, worldwide, perpetual license to use, reproduce, edit, publish, and display that content in connection with our business and marketing, with attribution by first name and last initial, role, and market unless you tell us otherwise in writing. You confirm that you have the right to share the content and that it does not violate anyone else's rights. We may use suggestions you provide without any obligation to you.

Podcast guests and event participants may be asked to sign a separate release covering recording and publication.

8. Third-party tools and links

The Site uses third-party services for scheduling, forms, assessments, chat, analytics, video hosting, and payments, and may link to outside websites, tools, and software platforms. Those services and sites have their own terms and privacy policies, and we are not responsible for their content, availability, or practices. Mention of a third-party tool on the Site is not a guarantee that every virtual assistant is trained on that tool or that the tool is right for your business.

9. Testimonials, results, and statistics

Testimonials and client highlights on the Site reflect the experiences of the individuals who provided them. Results vary based on your business, market, how you use your virtual assistant, and many other factors. Statistics about support hours, virtual assistants placed, and professionals served reflect the combined track record of BridgeVA and the prior ventures of its founders. Nothing on the Site is a promise of specific hours saved, deals closed, revenue, or other outcomes.

10. Disclaimer of warranties

THE SITE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES, OR THAT CONTENT WILL BE ACCURATE, COMPLETE, OR CURRENT. SOME STATES DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THESE EXCLUSIONS MAY NOT APPLY TO YOU.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BRIDGEVA AND ITS AFFILIATES, OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND VIRTUAL ASSISTANTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, LOST PROFITS, LOST REVENUE, LOSS OF DATA, OR BUSINESS INTERRUPTION ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SITE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100). THIS LIMITATION DOES NOT APPLY TO LIABILITY THAT CANNOT LAWFULLY BE LIMITED, AND IT DOES NOT CHANGE THE LIABILITY TERMS OF ANY SIGNED CLIENT SERVICE AGREEMENT.

12. Indemnification

You agree to defend, indemnify, and hold harmless BridgeVA and its affiliates, owners, officers, employees, contractors, and virtual assistants from any claims, losses, damages, liabilities, costs, and reasonable attorneys' fees arising out of your use of the Site, content you submit, your violation of these Terms, or your violation of any law or third-party right.

13. Governing law and disputes

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-law rules. Any dispute arising out of or relating to these Terms or the Site will be resolved by binding arbitration in Florida under the Commercial Arbitration Rules of the American Arbitration Association, except that either party may seek temporary or preliminary equitable relief in court to protect confidential information, intellectual property, or the virtual assistant non-solicitation restrictions described in these Terms or any signed agreement. Both parties waive any right to a jury trial and agree that disputes will be resolved individually, not as part of a class or representative action.

14. Changes to the Site and these Terms

We may change, suspend, or discontinue any part of the Site at any time. We may also update these Terms. When we do, we will post the revised Terms on this page and update the "Last updated" date. Continued use of the Site after changes are posted means you accept the updated Terms.

15. General

These Terms and the Privacy Policy are the complete agreement between you and BridgeVA regarding the Site. If any part of these Terms is found unenforceable, the rest will remain in effect. Our failure to enforce any provision is not a waiver of it. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of our business.

16. Contact us

Questions about these Terms? Reach us any of these ways: